St Helens County Court and Family Court

What family cases does St Helens County Court and Family Court deal with?

HM Courts and Tribunals Service lists this court for:

• Children cases, where parents or relatives ask the court to decide arrangements for a child, such as who they live with and when they see each parent. See how to apply for a child arrangements order without a solicitor and form C100.
• Divorce, dissolution and judicial separation. New divorce applications go to the central HMCTS divorce service, not to this court, but a local court can hear a divorce case that needs a judge, for example if it is disputed.
• Financial remedy: court orders about money, property and pensions when you divorce, including hearings when a couple can't agree. See Form A and our guide to Form E.
• Protection from domestic abuse: non-molestation orders and occupation orders, which have no court fee. Our directory of domestic abuse support lists free helplines.

The building also deals with High Court district registry work, housing possession, money claims and social security appeals, so you may share the waiting areas and security queue with people attending other kinds of case.

Do I need to go to St Helens County Court and Family Court for my divorce?

Usually not. Divorce applications in England and Wales go to the HMCTS divorce service, which deals with them online or by post at HMCTS Divorce and Dissolution Service, PO Box 13226, Harlow, CM20 9UG. Its helpline is 0300 303 0642, Monday to Friday, 10am to 6pm (GOV.UK). Most undefended divorces finish without anyone going to a court building.

You're more likely to come to a local court if you ask a judge to decide arrangements for your children or how to split money and property, or if you apply for protection from domestic abuse. Our step-by-step guide to divorce explains each stage.

How long are children cases taking here?

Children cases between parents or relatives in the Liverpool area took a median of 23.1 weeks from application to final order in April to June 2026, down from 28.9 weeks a year earlier. That is quicker than the median of 24.7 weeks across England and Wales. 55% of cases finished within 26 weeks. At the end of June 2026, 1,543 children cases were still open in the Liverpool area, and 10% of those had been open for more than a year.

Private law children cases finished in April to June 2026. Source: Ministry of Justice, Family Court Statistics Quarterly: April to June 2026, published 24 September 2026, "Children Act 26 Weeks" and "Open Caseload" data files.

Family courts are grouped into Designated Family Judge areas, each led by a senior family judge. The Ministry of Justice publishes waiting times for each area, and we've matched St Helens County Court and Family Court to the Liverpool area by its location. Cases can be moved between courts, so treat these as a guide to your area rather than to this building.

The Ministry of Justice doesn't publish waiting times by area for divorce or financial cases, because divorce applications are handled centrally. Our family court waiting times tracker has the national figures for every kind of case.

How do I contact St Helens County Court and Family Court?

These are the family contacts HM Courts and Tribunals Service publishes for this court. Have your case number ready if you have one.

Phone

• 0300 123 5577
  Enquiries: National Contact Centre for Civil & Family Court Monday to Friday 8.30am to 5pm
• 0300 303 0642
  Enquiries: Divorce Contact Centre, Monday to Friday 10am to 6pm

Email

• [email protected]
  Family court

Opening hours

• Court open: Monday to Friday 8:30am to 4pm
• Telephone enquiries answered: Monday to Friday 9am to 5pm
• Counter service by appointment only: For urgent Civil and Family Applications
• Bailiff office open: 8:30am to 10:30am

HM Courts and Tribunals Service warns that scammers are copying court phone numbers and email addresses to ask for payment. If you're not sure a call or email is genuine, don't pay anything, and report it to Action Fraud.

Accessibility and facilities

This is what HM Courts and Tribunals Service lists for the building. If you need an adjustment, such as a hearing loop, step-free access or a quiet room, contact the court before your hearing day.

• Disabled access: This building has level access to the building entrance, a lift to the first floor and level access into courtrooms.
• Assistance dogs: Assistance dogs are welcome.
• Interview room: Eleven interview/consultation rooms are available on the first floor.
• Hearing Loop: The building has a portable hearing enhancement system available by prior arrangement. Please contact the court by telephone or email to let us know of your requirements.
• No parking: There are no parking facilities at this building, however paid off site parking is available adjacent to the venue on Birchley Street.
• Lift: Lifts are available in this building to access the first floor. A wheelchair lift is available between the ground and first floor with a weight limit of 410kg.
• Public toilets: Public toilets are available on the first floor.
• Disabled toilet: Accessible toilets are available and are located on the first floor. A lift is available to this floor.
• Refreshments: Refreshments are available via a vending machine and water cooler.
• Baby changing facility: Baby changing facilities are located on the ground floor. A separate room can be made available for mothers who wish to breastfeed.
• Wireless network connection: Wi-Fi is available in all areas of the building. Please read notices on display.
• Security arch: For safety and security, all users and their possessions will be searched by security when they enter this building. We have a security arch. Please alert the security officer if you have a pacemaker.
• Hidden Disabilities Sunflower network: Lanyards available on request.

No separate waiting room is listed. If you're worried about seeing your ex at court, tell the court in advance: you can ask for measures such as separate waiting areas, different arrival times or a screen in the courtroom.

Where can I get help with a case at this court?

If you're going to court without a lawyer, free guides from Advicenow and Citizens Advice explain what happens at each hearing. For children cases in England, Cafcass advises the court on what is best for your child. You can also ask a family solicitor for a single fixed-fee appointment to prepare, or try mediation before or alongside court.

Family solicitors and mediators near St Helens

These professionals list an office in or near St Helens. Labels show whether a listing is paid; most are listed from public information. How we make money.

See family mediation in Merseyside, with local costs.