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Help to Claim (Citizens Advice)

Free help to apply for Universal Credit, up to your first correct payment.

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About Help to Claim (Citizens Advice)

Help to Claim advisers can check if you can get Universal Credit, help you fill in the application, prepare for your first Jobcentre appointment and check your first payment is right. Call free, 8am to 6pm, Monday to Friday: England 0800 144 8 444, Scotland 0800 023 2581, Wales 08000 241 220. Web chat is also available.

How they can help

  • Check if you can get Universal Credit
  • Help with the application
  • Check your first payment

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Need urgent help? If you're in immediate danger, call 999. Free domestic abuse helplines, open 24 hours: in England 0808 2000 247 (Refuge, for women), in Wales 0808 80 10 800, in Scotland 0800 027 1234 and in Northern Ireland 0808 802 1414. Men can call the Men's Advice Line on 0808 801 0327, weekdays. Samaritans: 116 123.